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To show you how easy it is to
book your China trip with us through the Internet, please
read the following steps. Keep in mind that your input (steps
2, 3, 5 and7) is essential in achieving a travel plan that
best suits your wishes.
Step1: Assign a China Travel expert
to work with you. (Our work)
When we receive your booking request, we will assign one of
our experienced travel experts to work with you. To provide
faster service we will also give you a tracking code.
Step 2: Learn about our policies.
(Your work)
We assume that you carefully read our web pages with
information about your rights and our policies:
Terms and Conditions, Payment
Policy.
Step 3: Provide us with details of your travel plans. (Your
work)
We will send you with specific questions if the information
that you provided in your booking request is not clear to
us. Your answers will enable us to prepare a proposal offering
you the best deals.
Step 4: Design an itinerary for
you and prepare a quote. (Our work)
With your answers to our questions we will design a plan for
your tour including details of hotels, sightseeing trips and
flight schedules. We may not, at this stage, be able to provide
the domestic flight numbers in the itinerary but will indicate
these by "late pm flight to Beijing" or "am
flight".
Step 5: Amend the proposed itinerary. (Your work)
Carefully check our proposal and feel free to amend the itinerary
by changing cities, travel sites, hotels or flights. You may
ask as many questions as you like when tailoring your tour.
Step 6: Revise itinerary and send
a new quote. (Our work)
We will answer all your questions. With your additional requests
and amendments we will revise the original itinerary and send
it to you with a new quotation. Steps 5 and 6 may be repeated
until you are completely satisfied with the final tour plan.
Step 7: Accept our proposal and send us the Payment
Guarantee. (Your work)
When you have finished "Perfecting your tour",
received our final proposal and decide to accept our offer,
there are only two things left to do:
- Confirm our confirmation email sent to you, and
- Complete the payment procedures.
Step 8: Secure and confirm your booking. (Our work)
Upon receiving your payment including fax of "Payment
Guarantee" (fax no: +86 21 5101 0961) or the transfer
receipt etc, we will immediately start making the reservations
through Our Channel.
Step 9: Confirm your booking and
charge your credit card. (Our work)
The process of confirming your tour will take 1-10
days depending on how early we receive your fax or payment
and the uniqueness of your tour. If required for your visa
or MasterCard application we will e-mail or fax you a "Reservation
Confirmation" on our company stationery.
Special note for "Payment by Fax": Only after confirming
the bookings will we charge your credit card (Deposit or full
payment).
Step 10: Send you a confirmation letter. (Our work)
After the tour reservations are confirmed and payment is received
we will send you a letter with the confirmation code and,
when applicable, tour vouchers.
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